This Terms and Conditions (“Terms”) contains terms and conditions of Tailyam available at www.tailyam.com (“Website”) a brand and Wesbsite owned Mridulamanasa Prolife Private Limited, incorporated under the Companies Act 2013, having its registered office at D-70, sector-56, Gautam Buddha Nagar, Noida, Uttar Pradesh, 201301 (hereinafter referred to as the ‘Company’ or “we”) by that constitute a legally binding agreement by and between the Company and each end user (which includes a visitor/surfer) (“You”, “you” or “user”) of the Website or such other the Company from time to time.THESE TERMS CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND THE COMPANY.

The Company is a provider of online delivery services specializing in a variety of high-quality edible oils, including cold-pressed oils. Through our Website, You can conveniently browse, select, and purchase premium oils that are sourced, processed, and packaged to ensure purity and freshness. Our commitment is to deliver natural, chemical-free, and health-enhancing oils directly to our customers' doorsteps across India through our empaneled reputated national courier service while maintaining the highest standards of quality, hygiene, packaging and customer satisfaction.By accessing and using Website, or any other platform operated by us(collectively, the 'Services'), You agree to abide by the Terms outlined herein.These terms govern the use of our Services, including order placement, payment, delivery, returns, and any other related aspects of our business operations.

1. You must be at least 14 years old to use our Website.

2. You must provide accurate and complete information when creating an account, making a purchase or providing your any other personal detail including but not limited to billing/ shipping address, payment details or any personal information.

3. You are responsible for maintaining the confidentiality of your account and password.

4. You agree to use Website only for lawful purposes and in accordance with these Terms.

1. All orders are subject to availability and acceptance by us.

2. We reserve the right to cancel or modify any order without notice.

3. Payment must be made in full at the time of ordering.

4. The Company may engage certain third- party payment gateways or aggregators(“PG”) to facilitate payment on the Website.Such payments shall be governed by the policies and terms and conditions of the authorized PG which we deem that you have consented to.If you have any issues related to payments, please contact the PG directly at[*].

1. We will use reasonable efforts to deliver products within the estimated delivery time.

2. Delivery times may vary depending on the shipping method and destination.

3. You are responsible for providing accurate shipping information.

Returns and Refunds

4. You may return products within 2-3 days of delivery of the product.

5. Returns must be made in accordance with our Return Policy.

Refunds will be issued in accordance with our Refund Policy.

1. All content on our Website, including text, images, and graphics, is our property or the property of the Company.

2. You may not reproduce, distribute, or display any content from our Website without our prior written consent.

1. In no event will we be liable for any indirect, incidental, special, or consequential damages arising from your use of our Website or products.

2. The Company’s liability for damages or losses arising from your use of our Website or products will be limited to the amount you paid for the products.

1. This Terms shall be governed by the laws of India. In the event of any disputes, they shall be subject to the absolute jurisdiction of Gautam Buddha Nagar, Uttar Pradesh.

CHANGES TO THESE TERMS

1. We reserve the right to modify or update these Terms at any time without notice.

2. Your continued use of our Website will be deemed acceptance of any changes to these Terms.

If you have any questions or concerns about these Terms or your order, please contact us at support@tailyam.com.

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.