We at Tailyam are committed to providing our customers with the highest quality products and services. However, once the payment is completed, products cannot be returned. Returns and replacements will be processed free of charge only in cases where the customer receives an incorrect product, incorrect quantity, or a damaged item.

Products must be unused and returned in their original packaging, including all tags, accessories, and invoices. The product must remain undamaged, untampered, and unaltered. A return or replacement request must be initiated within two (2) days from the date of delivery. Customers must upload clear images of the product in its original condition, and if defective, highlight the defect.

To request a return, contact us via: - Call/WhatsApp: +91 9899905819 - Email: support@tailyam.com Provide the order number, courier docket No/AWB No, reason for return, and a clear photograph of the product.

Orders once placed cannot be cancelled.

Once we receive the returned product, we will process your refund within 7-10 business days.

The refund amount will be credited to your original payment method, minus any shipping costs incurred by us. For returned products, the refund will be credited back to the same account (online banking, credit card, debit card) used for the purchase. Product images and the delivered box are required for all cases.